Terms and Conditions

Last Updated: 16/07/2024

Welcome to Stack PhotoBooth! These terms and conditions outline the rules and regulations for the use of Stack PhotoBooth’s website, located at https://stack-photobooth.co.uk. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Stack PhotoBooth if you do not agree to all the terms and conditions stated on this page.

1. General Information

Stack PhotoBooth, where luxury meets innovation. Operating in East Sussex, West Sussex, Surrey, London, and Kent, we specialize in creating unforgettable experiences tailored to your unique needs. Whether you prefer our classic Photo Booth or our cutting-edge Stack Booth, our bespoke services ensure every moment is captured with elegance and style. Discover the perfect blend of tradition and modernity for your truly exceptional day.

2. User Location

Our services are available to users in the EU, UK, Iceland, Liechtenstein, and Norway. We do not offer our services to users in the United States.

3. Hosting

Our website is hosted in the United Kingdom and is not hosted in any other country.

4. Services

We sell services for personal and business use. Our offerings include luxury photo booth experiences tailored to the unique needs of our clients.

5. Age Restrictions

Users under the age of 18 may use our platform. However, profiles are created by us after users fill out the enquiry form at the following URL: https://stack-photobooth.co.uk/enquire/

6. Account Creation

Users cannot create an account directly on our platform. Profiles are created by our team after an enquiry form is submitted.

7. Payments

We accept payments through the following gateways:

PayPal
Stripe
Bank Transfer

All payments are processed in GBP.

8. Deposits and Cancellation Policy

Deposit and Booking:

A non-refundable deposit of £120 is required to secure your event date with us. This deposit is usually fully/partially refundable, except under certain conditions outlined below.

Cancellation Refund Schedule:

Cancelling 6 months prior to the event: You will receive 60% of your deposit back.
Cancelling 4 months prior to the event: You will receive 40% of your deposit back.
Cancelling within 40 days of the event: The deposit is non-refundable.

Rescheduling:

Changing Your Event Date: There is no cost to change your event date.
If we are available on your new date, your full deposit will be transferred to the new date.
If you reschedule more than 6 months before the original event date, you will receive 100% of your deposit back if we cannot accommodate the new date.
If you reschedule within 6 months of the original event date, you will receive 60% of your deposit back if we cannot accommodate the new date.
We will do our best to find a suitable alternative if your new date is unavailable.

Full Payment:

Full payment for the event is required 1 month before the event date. You are welcome to make this payment at any time before the 1-month window. We appreciate your understanding and look forward to making your event unforgettable. If you have any questions or need further clarification on our policies, please do not hesitate to contact us.

9. Prohibited Activities

Users are prohibited from selling or transferring profiles created on our platform.

10. Content Upload

Users cannot upload or post content on our platform, including comments, articles, photos, audio, videos, etc.

11. Reviews

Users may submit reviews of our services. We reserve the right to moderate and publish these reviews as deemed appropriate.

12. Third-Party Websites

Our platform may contain links to third-party websites that we do not own or control. We are not responsible for the content, privacy policies, or practices of any third-party websites. By using our platform, you acknowledge and agree that we are not responsible for any damage or loss caused by or in connection with the use of any third-party websites.

13. Dispute Resolution

Any disputes between you and Stack PhotoBooth will be resolved through informal negotiations first. If the dispute cannot be resolved through informal negotiations, it will proceed to arbitration. The arbitration will take place in the United Kingdom, specifically in Eastbourne, East Sussex, and will be conducted in English. Parties must mediate for 30 days before initiating an arbitration proceeding.

14. SMS Text Messages

We do not send SMS text messages to our users.

15. Privacy Policy

Our Privacy Policy can be accessed at the following URL: https://stack-photobooth.co.uk/privacy-policy/

16. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). Our Privacy Policy details how we collect, use, and protect your personal data. As a user, you have the following rights:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data, under certain conditions.
Right to Data Portability: You have the right to request the transfer of your data to another organisation or directly to you, under certain conditions.
Right to Object: You have the right to object to the processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us at info@stack-photobooth.co.uk. We will respond to your request within one month.

17. Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing personal data. These measures include encryption, pseudonymisation, and regular testing and evaluation of our security practices.

18. Our Commitment to Your Event

At Stack PhotoBooth, your event is our top priority. We understand the importance of reliability and ensuring everything runs smoothly. Rest assured, no matter the circumstances, we are dedicated to being present at your event.

In the unlikely event of any issues on our end, such as vehicle breakdowns or unforeseen challenges, we have contingency plans in place. We guarantee that we will do whatever it takes to ensure our presence at your event. Whether it means arranging alternative transportation or overcoming any obstacles, your celebration is our commitment. You can count on Stack PhotoBooth to deliver a seamless and memorable experience, no matter what. Your satisfaction and the success of your event are paramount to us.

19. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, specifically in England, East Sussex. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

20. Changes to These Terms

We reserve the right to amend these terms and conditions at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. It is your responsibility to review these terms periodically.

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Stack PhotoBooth
Email: info@stack-photobooth.co.uk
Contact number: +44 (0) 7805035406

Business Address:
17, Homewood Close
Eastbourne
East Sussex
BN22 8SZ

By using our website, you hereby consent to our Terms and Conditions and agree to its terms.